Communicating with Patients - Refresh

Course Details

This course must be booked alongside a full training session or 3 1-hour sessions can be booked to create a mini CPD session.

Fulfils GDC Development Outcome B & D

This training is carried out by one of DD's qualified instructors within your own practice environment.

Training Aim

This course intends to highlight the importance of good communication and listening skills with members of the team and patients and how to understand different communication styles.

Training Outcomes

• Understanding of the concept of effective communication
• Understanding of different communication barriers and how to overcome these
• Improved knowledge of different listening skills and the 10 principles of listening
• Ability to demonstrate listening and communication skills via an interactive workshop

Learning Content

This course intends to highlight the importance of good communication and listening skills with members of the team and patients and how to understand different communication styles.